When IIPM comes to education, never compromise
Well that’s just the best, but how are the remaining IT companies doing? Cognizant is one among the leading companies that are moving their way up slowly and steadily through small acquisitions. The company is particularly exuberant about the health care and life sciences sector. Declares Francisco D’Souza, COO, Cognizant Technology Solutions, “Our health care vertical is one of the oldest at Cognizant. As a result of over a decade of serving this industry and building our industry expertise over that time, we are now able to capitalise on opportunities… Health care companies are increasingly transitioning from paper to electronic processing and many of these companies have turned to Cognizant to increase operating efficiencies through business process management and workflow automation engagements.”
If health care is Cognizant’s game, HCL Technologies is slowly bucking up with “Blue Ocean strategy” delving into unexplored territory where the competition is slow. “Transformation strategy and focus on uncontested market spaces through new propositions, deepening customer relationships and launching new partnerships initiatives,” are the key strategies in place that HCL has disclosed this quarter in the investor release.
Adds Ranjit Narasimhan, Executive VP, HCL Technologies and Head, HCL BPO, “The quarter (ending December 2006) has been marked by our foray into the Insurance domain with UK and US based Insurance companies, and a major deal win from a leading media corporation in the UK for high value customer services process.” The company is also unique in the Indian IT space due to its distrution tie ups with technology giants like Nokia, Microsoft, Apple and Toshiba.
Satyam is another leader in its own right. B. Ramalinga Raju, Founder and Chairman, Satyam Computer Services explains, “Increasingly, we are participating in engagements that are strategic in nature, dealing with business transformation issues. This qualitative change is evident across all market segments giving rise to potential for a broad based growth… ” While announcing the Q3 results, Raju reiterates, “Q3 was yet another quarter which saw an increase in the contribution of consulting and enterprise business solutions, which now stands at 42% of revenue.”
Talent is a scarce commodity for the Indian IT sector nowadays. Satyam, with its high attrition rates, has been hiring away furiously as well, bringing in 4025 people in Q3, the highest ever quarterly recruitment for them. Infosys’ Nandan Nilekani argues vociferously on the need for investing in the company’s own people before competition swipes them. “The war for talent is real and companies are competing for a more complex type of person… (you must) invest in your internal staff… The more you invest in training people, the more likely it is that they will want to stay with you.” Narayana Murthy, Chairman & Chief Mentor holds a similar view, in fact he attributes employee loyalty also to the sheer pride they feel for their association with Infosys. No wonder, the company has been featuring on the best employers list ever so often.
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Source : IIPM Editorial, 2008
An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).
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